Mystery shopper, Mystery Shopping and Mystery Shopper Jobs are all terms used to describe what a secret shopper does. It’s a covert evaluation by a trained evaluator. Their job is to test and measure the sales and service skills of staff in their natural environment i.e. it could be a bar, hotel, restaurant, coffee or retail shop etc.
The mystery shopping company usually pays the mystery shopper to undertake the assignment. However its not as simple as just turning up and getting a free meal and drink. Once undertaken they then need to complete a detailed secret shopper report outlining their experience.
You’ve got to be able to remember specific questions, key points, observe what staff do and more importantly, do not do.
If you are still interested and would like to become a mystery shopper with mystery customer evaluations, then join us via the following link: www.mysterycustomerevaluations.com